Support and contact

For questions, bug reports, or requests, please email us at the address below.

It may take a few days for us to reply. For bug reports, it helps if you include your device model, OS version, and what you were doing when it happened.

Frequently asked questions

I want to delete my account
Go to Settings, then Delete account in the app. All your focus records, rooms, and settings will be deleted and can't be restored. To ask us to delete it without using the app, and to see which data is deleted, see Account and data deletion.

Someone is bothering me
You can report or block people from a chat message or the member list. The person you block won't be notified. Our team reviews reports and deletes messages or suspends accounts as needed.

A background I bought doesn't show up
Open Profile, then FocusCafe Plus in the app, and try Restore purchases at the bottom. If that doesn't help, please contact us.