Account and data deletion

How to delete your account in the app "Focus Cafe" (developer: LibeTech) and the data linked to it.

Delete it in the app

Open Focus Cafe and sign in
Open Settings (the gear) in the bottom tab bar
Tap Delete account at the bottom, then tap Delete on the confirmation screen

Your account is deleted right away. If you signed in with Apple, the link with Apple is also removed.

Ask us to delete it without the app

If you have deleted the app or can't sign in, please send a deletion request to the email address below.

Subject: Focus Cafe account deletion request

To confirm it's you, please send it from the email address of the Apple or Google account you sign in with (if you chose Apple's Hide My Email, please also include your display name). We delete your account within 30 days after confirming your identity, and let you know by email.

Data that is deleted

Sign-in information (your Apple or Google account ID, email address, and name)
Profile (display name, avatar, and settings)
Focus records, streaks, and ranking records
Information about the rooms you've joined, and the rooms you created (deleted along with the room)
Your FocusCafe Plus subscription status, rest ticket history, background trials received from ads, and your block list

Data that remains after deletion

Chat messages: to keep conversations readable, they remain as messages from a "Deleted user" and are deleted 7 days after they were sent
Reported messages: kept until we finish handling the report, then deleted
Ad reward records: to avoid giving the same reward twice, we keep the transaction ID, the type of reward, and when it was received. We remove the ID that identifies your account so the record can't be linked to it. We also use these anonymized records to count how many ads were watched
Purchase records: to avoid applying the same purchase twice, they remain on our servers. We remove the ID that identifies your account so the record can't be linked to it. They also remain with Google Play, the App Store, and RevenueCat, Inc. (which we use to manage purchase records), according to each company's policies

Deleting your account doesn't cancel your subscription (FocusCafe Plus) automatically. Please cancel it first from Subscriptions in Google Play or the App Store.

For details, see the Privacy Policy.